Privacy Policy

Effective Date: December 1, 2018


Our company KRAL-USA, Inc. (“KRAL”) believes in protecting the privacy of the users of this website (the “Website”). This privacy policy (the “Privacy Policy”) is provided to inform you how we use, collect and protect the information you provide to us. This Privacy Policy also provides information on how you can contact us of you have any questions. Please note that by accessing our Website, you agree to the terms and conditions of our Privacy Policy.

This Website is intended for customers in the United States and Canada only and does not serve customers in the European Union. If you are accessing our Website from the European Union and its territories, you should visit and its applicable additional privacy policies for customers from the European Union.

Personal Information Provided to Us

KRAL does not collect any personal information from you unless you provide personal data such as names, addresses, telephone and e-mail addresses to us on our online contact form. Of course, it is completely voluntary to provide such information to us. All personal information that you provide to us on our Website is treated confidential and our Company does not sell, share or license your information to any third party. You are however solely responsible to keep your password confidential.

Use Of Information That We collect

KRAL may use the information we collect to respond to your inquiries and to provide you information about our products. We might also use such information to identify usage trends of our Website and to improve the design and information provided on our Website.

“Cookies” of KRAL and Third-Parties

Our Website may use cookies to track the preferences and use by users of our Website. Cookies are tiny text files that are stored on your computer and store different information. Some cookies remain on your computer after you close your browser and can therefore store the login status if you visit our Website again. Our Website may also use cookies form third-parties that are cookies of providers other than KRAL.

If you want to block cookies, you can adjust the settings on your browser which allow you to disable cookies or you can delete cookies after use of this Website. If you block cookies, this may negatively impact the functionality of our Website.

This Website uses Piwik, an open-source-software for statistical analysis of website visitors. Piwik uses cookies. The cookie data is collected, processed and stored on servers in Germany in order to create pseudonymous user profiles. The data includes the name of the visited website, file, date and time of retrieval, amount of data transferred, notification of successful retrieval, browser type and version, the user's operating system, referrer URL (previously visited website), IP address and the requesting internet service provider. The IP address is personally identifiable information. After being processed in order to detect the company name behind the IP address, the IP address is pseudonymized (masking) by deleting the last number block and not further merged with other cookies or data.

Our Website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”), that also uses cookies. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.  Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your website browser, however please note that if you do this you may not be able to use the full functionality of our Website. By using our Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. 

International Data Transfer

Although our Website is operated from the United States, KRAL may provide your personal data to any affiliate of KRAL located outside of the United States. By using our Website and providing personal information to us, you consent that such information might be transferred to our affiliates abroad.  

Access Of Our Website By Minors

Our Website does not target children under the age of sixteen and any use of this Website is a confirmation that you are not a minor.  KRAL does not intentionally collect personal data of children under the age of thirteen and we insist that children request the consent of their parents to contact us. In accordance with applicable law, our company will not disclose or use any confidential information we received from a child without parental consent.

Links To Other Websites

This Privacy Policy only applies to this Website but our Website may contain links to websites of affiliated companies or third-party providers that are not affiliated with us. When you click on these links, KRAL no longer has any control over the processing, storage or collection of your personal data that is transmitted by clicking such link and we will not be responsible for the use of your personal data by such parties. Please carefully review the privacy policies that govern these websites.

Use Of Social Media Plugins

This Website may use social media plugins to and from social networks such as Facebook, Xing, LinkedIn, Twitter, Instagram and others. If you are logged into your social network account, it can associate your visit of our Website with your social network account and transmit information directly to your social network. If you do not want your social network to collect data about you through our Website, you have to log out of your social network account before visiting our Website.

Use Of Other Services and Content Provided by Third Parties

This Website may also embed videos with product and other information of the YouTube platform or maps of Google Maps.

When you click on a video or maps of Google Maps, our Website will connect to the YouTube platform or Google Maps and data will be transferred to them.

Our Website also embeds fonts called “Google Fonts” and a function for the detection of bots called “ReCaptcha” (for example when information is entered into online forms). Google Fonts and ReCaptcha are both services provided by Google LLC.

All of these services may require the third-party providers of such content to recognize the IP address of a user. Furthermore, these third-party providers may also use pixel tags (transparent graphic images also referred to as “web beacons”) for purposes of statistics or marketing. Pixel tags are used to analyze information such as user traffic on the pages of this website. Pseudonymous data can also be stored in cookies on the user’s computer and contain, among other things, technical information on the browser and operating system, referring websites, time of visit, and other information on the use of our online offer, and can be matched with such information from other sources.

Please carefully review the privacy policies of these social media and third party services to understand how they collect, process and use your personal information and how you can configure your privacy settings.

Data Security And Liability 

KRAL uses reasonable administrative and technical efforts to protect your personal information from loss, unauthorized disclosure or misuse by third parties. Unfortunately, there is no absolute protection against such loss, unauthorized disclosure or misuse by third parties and your personal data may be at risk by an unauthorized access of our data. We are also not liable for any use and content to linked pages and social media plugins. The content of those pages are the sole responsibility of these website operators.

Communicating With Us

If you receive emails from KRAL with marketing information and no longer would like to receive such emails, please follow the unsubscribe option in our emails.

Change Of Privacy Policy

Although this Privacy Policy is currently in effect, we reserve the right to change or amend our privacy policy from time to time. Any updated privacy policy will become effective when posted by KRAL. You will always find our current privacy policy here. By accessing our Website, you agree to each updated privacy policy.

Contact Us

If you have any questions or comments regarding this Privacy Policy or would like to review or update your personal information that you provided to us, please email us at



Privacy Policy